4) Never a theft
Quality people don’t steal. We have never had anything stolen from a client. A few years ago I did have a little 90 year old lady call and tell me her food processor disappeared after we painted inside her home. Obviously I was disappointed for her and also to have our perfect record in jeopardy. She called the following day and said she found it in the garage where she left it–Ahhhh, still a perfect record!
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